Shipping within the United States. We offer free shipping for qualifying orders $50 and up. Free shipping applies to ellascloset.shop online orders and totaling $50+ after applicable discounts and before shipping, handling and taxes are added. Free Shipping may have some exclusion during a sale.

 

**PLEASE NOTE: UPS WILL NOT DELIVER TO A P.O. BOX, A PHYSICAL ADDRESS IS REQUIRED**

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NOTE: All returns are refunded via store credit in the form of an Ella's Closet E-Gift Card. All items under Final Sale category cannot be returned for store credit.

Please be sure to send your item(s) back in full accordance with our return policy:

• Items must be sent back within 14 days of the delivery date.

• Items must be unworn, unwashed, and have original tags attached.

• Items must be free of stains, makeup, deodorant, or wear.

• All returns will be refunded via store credit in the form of an E-Gift Card code.

• A 50% restocking fee may be applied to Final Sale or sale items returned.

• Returns are processed within 15-20 business days after your item(s) has been received back.

• We do not provide pre-paid return labels; you are responsible for covering shipping costs to return.

• Ella's Closet is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.